Today's Hours – 10am-9:30pm

Covid-19 Precautions

03/14/2020 - 07/31/2020

Dulles Town Center is committed to providing a safe and secure environment for our employees, mall tenants, customers and the community. We have been closely monitoring COVID-19 developments locally, nationally and globally to ensure we are doing everything we can to keep our employees, mall tenants, customers and the community that visit the mall as safe as possible.  As news of the spread of the COVID-19, novel coronavirus, continues, we wanted to share a few updates with you as they relate to the measures we are taking to keep Dulles Town Center as safe as possible.

Janitorial:

Our janitorial contractor has trained their staff in personal protocol that include proper personal handwashing, staying home if they are sick, covering coughing and sneezing with a tissue and avoiding contact with their eyes, nose and mouth. 

Additionally, our janitorial team have been and will continue to sanitize and disinfect surfaces more frequently, especially in high traffic, high-touch areas such as entry door handles, escalators handrails, elevator push buttons, light switches, restrooms, ATM’s, SmarteCarte, the Management Office and the Security Office – in all cases using EPA approved disinfecting agents.

Mall Hours of Operation / Events:

We currently plan to continue to operate during our normal business hours. If mall hours change for any reason, we will post the hours on our website at www.ShopDullesTownCenter.com. Some department stores and mall store hours that have reopened may vary based on their own policies. Events that have been planned and previously advertised and scheduled are subject to change and or be canceled. Please check our website for up to date information.

Stores Open:

Not all stores have reopened yet. Each store has a different schedule for opening; those schedules change daily. A list of updated stores and restaurants that are now opened can be viewed here. We recommend you either call the store you want to visit directly or check their website for the most up to date information.

Safety Precautions for Stores:

We are requiring each store comply with all governmental regulations and recommendation which may include, but are not limited to: occupancy restrictions, social distancing, use of social distancing markers/checkout lines, cleaning and sanitizing procedures and the closure of fitting rooms. Individual retailers may have additional policies.

Entrances:

All mall entrances are open. One-way entry and One-way exit is encouraged.

Food Court:

The Washington Nationals Play Park in the Food Court is closed until further notice. We provide antibacterial wipes throughout the Food Court for use by our customers.

Other Safety Measures:

  • We will require Mall Management staff, including engineers, security and janitorial personnel; to wear PPE/masks while in the common areas, public spaces or when working in close proximity to others. All shoppers and retailers are required to wear a mask, per governmental regulations, until further notice. 
  • We have placed hand sanitizer units at Mall entries/exits as well as at elevators and escalators.
  • Water fountains will be closed until further notice.
  • We encourage everyone in the Mall to follow social distancing guidelines. Signage to implement this is installed at Mall entrances, elevators, escalators and wherever else deemed appropriate.

These procedures are subject to change based on updated measures that may be implemented or adjusted based on CDC recommendations and or governmental orders/requirements. For more frequent updates follow Dulles Town Center on Facebook and Instagram.  

CDC RECOMMENDATIONS:

Amid the global spread of the communicable virus, public health officials from the CDC urges everyone to practice healthy habits including:

COVID-19 RECOMMENDATIONS